Periva Solutions Inc. (“Periva”, “we”, “us”) provides fleet management and telematics services across North America. This policy explains what personal information we handle, why we handle it, and what choices you have.
It covers our website at periva.io, the Periva GPS platform at gps.periva.io, and the sales and support conversations that go with them.
Last updated July 31, 2026
Our responsibilities differ depending on whose information is involved, so it is worth being clear about the two situations.
For visitors to periva.io, people who contact us or request a quote, newsletter subscribers, and the individuals who administer a customer account, we determine why and how the information is used. This policy governs that processing, and you can exercise your rights with us directly.
The data inside the Periva GPS platform belongs to the organisation that operates the fleet. That customer decides which vehicles are tracked, which people get accounts, what is recorded and how long it is kept. We process it on their documented instructions under our agreement with them, and we do not use it for our own purposes.
If you are a driver or employee of a Periva customer and you want to access, correct or delete your information, or understand why your vehicle is tracked, please contact your employer in the first instance. They control that data. If you contact us instead, we will refer your request to them and help them respond.
Handled on behalf of our customers, as described in section 1:
This data travels from the tracking device in a vehicle over a cellular network to our servers. The device manufacturer's firmware management service and the IoT connectivity provider that carries the traffic are both listed on our subprocessors page.
We do not sell personal information, and we do not use data from the Periva GPS platform to train models or to build advertising profiles.
We are based in British Columbia, and our handling of personal information is governed principally by Canada's Personal Information Protection and Electronic Documents Act and British Columbia's Personal Information Protection Act. We rely on your consent, which may be express or implied by the circumstances, and on the exceptions those laws allow, including where the information is needed to perform a contract or to meet a legal obligation.
Where the EU or UK General Data Protection Regulation applies to a particular customer or individual, our legal basis is the performance of our contract, our legitimate interest in operating and securing our services, your consent for marketing, or compliance with a legal obligation. For platform data in that situation, our customer is the controller and we act as their processor.
You can withdraw consent for marketing at any time, either by using the unsubscribe link in any marketing email or by writing to [email protected]. Withdrawing consent does not affect service messages we need to send to operate the platform.
The Periva GPS platform and its backups are hosted in Canada, in the AWS ca-central-1 region in Montréal. Our website and several of our marketing and communication tools are hosted in the United States. The subprocessors page sets out the location for each provider.
Information stored or processed in another country is subject to the laws of that country, and may be accessible to its courts and law enforcement. Where information crosses a border we rely on the transfer mechanisms required by applicable law together with the data protection terms in our contract with each provider.
We keep information for longer only where a law, a regulator or an actual or anticipated legal claim requires it.
We use safeguards appropriate to the sensitivity of the information, including encryption in transit, access controls that limit who inside Periva can reach customer data, authentication on the platform, and logging of administrative activity. Our infrastructure providers operate their own certified security programmes.
No system is completely secure. If a breach affects your personal information and creates a real risk of significant harm, we will notify you and the relevant regulator as required by law.
Subject to the limits in applicable law, you can ask us to:
Write to [email protected] and we will respond within the time your law allows, which in Canada is normally 30 days. We may need to verify your identity first. If your request concerns data held in the Periva GPS platform on a customer's behalf, see section 1.
If you are not satisfied with our response, you can complain to the Office of the Privacy Commissioner of Canada, or to the Office of the Information and Privacy Commissioner for British Columbia. If you are in the EEA or the UK, you can complain to your local supervisory authority.
Our website and platform are intended for businesses and the people who work for them. We do not knowingly collect personal information from children. If you believe a child has provided us with information, contact us and we will delete it.
We update this policy when our practices change. The date at the top of the page shows when it was last revised. If a change materially affects how we handle your personal information, we will take reasonable steps to tell you before it takes effect.
We have designated our legal team as accountable for the personal information in our care and for our compliance with this policy. Reach them at:
See also our Cookie Policy, Subprocessors list and Terms of Use.